Cisco IP phone quick reference

For CUCM Express, only one service is available, so choosing Verba Phone Service from the Services List is not necessary,
continue to Current Call screen as your starting.

In case of a different configuration, it might also be necessary to provide Login ID/Password for authentication.

Ongoing calls can be recorded and flagged using the corresponding buttons.

Tags can be added or removed at the group level using Comment Template field - IP Phone Service XML List.
See your group administrator if you would like values modified.