Database Summary

The administrator and the system administrators are able to view database summary information by clicking on the System / Database / Database Summary menu item.

Users summary

The following table describes the available summary fields:

Name	Description
Number of Verba Users	Total number of Verba users.
Number of System Administrators	Number of Administrator level users.
Number of Group Administrators	Number of Group Administrator level users.
Number of System Supervisors	Number of System Supervisor level users.
Number of Group Supervisor	Number of Group Supervisor level users.
Number of Agents	Number of Agent level users.

Groups summary

The following table describes the available summary fields:

Name	Description
Number of Groups	Total number of Verba groups.

Extensions summary

The following table describes the available summary fields:

Name	Description
Number of Extensions	Total number of configured extensions.
Do not record	Number of extensions where recording is disabled.
Full	Number of extensions where full recording mode is set.
On-demand	Number of extensions where on demand recording mode is set.

Call statistics summary

Press the Start Query button to start generating the given section.

The query execution time depends on the size of the database. Do not start each query at one time to avoid the unwanted load on the server.

The following table describes the available summary fields:

Section	Name	Description
Total Number of Calls	Number of Not Archived Calls	Number of calls, that have not been archived yet.
Total Number of Calls	Number of Archived Calls	Number of calls, that have been archived.
Summary by Termination Status	Number of Finished Calls With Media File	Number of calls, that have ended and have media file.
	Number of Finished Calls Without Media File	Number of calls, that have ended, but do not have media file.
	Number of Ongoing Calls	Number of ongoing calls (the end time is not set).
Summary by Compressing Status	Number of Compressed Calls	Number of calls, that have been compressed.
	Number of Not Compressed Calls	Number of calls, which have not been compressed yet
	Other (Ongoing or No Media)	Number of calls, which have no media or no end time.
Summary by Uploading Status	Number of Uploaded Calls	Number of calls, that have been uploaded to the Media Repository server.
	Number of Not Uploaded Calls	Number of calls, that have not been uploaded yet to the Media Repository server.
	Other (Ongoing or No Media)	Number of calls, which have no media or no end time.
Summary by Direction	Number of Internal Calls	Number of internal calls.
	Number of Incoming Calls	Number of incoming calls.
	Number of Outgoing Calls	Number of outgoing calls.