API throttling limit reached Alert
Content
Alert: API throttling limit reached
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: 14009
Time: <TIME> (UTC)
Severity: Critical
Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent when the throttling is reached in the case of an integration endpoint. The import will stop, and wait till the provided amount of time.
Resolution
Open a support ticket at the Verba support site, so the configuration can be reviewed.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.