Category: Call Activity Reports
Description
The Topic Usage Summary report shows a historic view of Jumpto Topic Usage. The report is broken down by years, showing all of the data grouped by months.
Filter options
User | Only topics for the selected agent(s) will be displayed |
Group | Only topics for the selected group(s) will be displayed |
Topic | Only the selected topic(s) will be displayed |
Information
Query Interval
Print Date
Record Count
User
One column for either month
Charts
None