Recorded Platform Summary

NameRecorded Platform Summary
DescriptionShows the number of conversations grouped by the recorded platforms. The data is collected from the recorded conversations database, based on the configured filtering and grouping options.
Filters
  • Server
  • Modality
Drill DownBy clicking on a data point on the chart, the user is redirected to the search page showing the list of conversations for the selected data point.
Sample

For detailed information on the configuration options, see Widget configuration.