Users Speech Transcript Details
Category: Conversation Activity Reports
Available in version 8.2 and later |
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Description
Users Speech Transcript Details report shows speech transcript information for each user over a specified amount of time.
Filter options
Call Direction | Only conversations for the selected call direction(s) will be displayed. |
Media Check | Only conversations for the selected media check type(s) will be displayed. |
To name | Only conversations for the selected called party name(s) will be displayed |
To party | Only conversations for the selected called party number(s)/address(es) will be displayed |
From name | Only conversations for the selected caller party name(s) will be displayed |
From party | Only conversations for the selected caller party number(s)/address(es) will be displayed |
Label | Only conversations for the selected label(s) will be displayed |
Group | Only conversations for the selected group(s) will be displayed |
Source Platform | Only calls for the selected recording server(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER ) |
Recording Server | Only calls for the selected recording server(s) will be displayed |
Information
- Query Interval
- Print Date
- Record Count
- User
- Conversation Identifier
- Start Date, Time
- Participants
- Transcript
Charts
- None