Call Activity Trend
- Kiss, Mate
Owned by Kiss, Mate
Mar 03, 2023
1 min read
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Category: Call Activity Reports
Description
The Call Activity Trend report shows aggregated call activity information for each day in a month, providing the data collected from recorded calls database. The report summarizes various available information from the call records including the number of calls, durations, etc.
Filter options
| Call direction | Only calls for the selected call direction(s) will be displayed |
| Called party name | Only calls for the selected called party(s) will be displayed |
| Called party number | Only calls for the selected called party(s) will be displayed |
| Caller party name | Only calls for the selected called party(s) will be displayed |
| Caller party number | Only calls for the selected called party(s) will be displayed |
| Media file name | Only calls for the selected media file(s) will be displayed |
| Recording server | Only calls for the selected recording server(s) will be displayed |
| Source Platform | Only calls for the selected source platform(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER ) |
Information
- Query Interval
- Print Date
- Record Count
- User
- Monthly Call Count by Directions
- Monthly Call Count Total
- Monthly Durations by Direction [sec]
- Monthly Durations Total [sec]
Charts
- Monthly Call Count by Directions
- Monthly Call Count Total
- Monthly Durations by Direction [sec]
- Monthly Durations Total [sec]
Report sample
