Users Without Recording
Category: Call Activity Reports
AVAILABLE IN VERSION 8.5 AND LATER
Description
 The Users Without Recording report shows detailed information about extensions with no recorded media in a given timewindow. The report details various available information including the list of users who have at least one extension with zero recorded media, user validity, extensions, extension validity ,recording mode, etc.
Filter options
Recording mode | Only extensions with the selected recording modes will be displayed |
Source Platform | Only calls for the selected recording server(s) will be displayed (Filter is AVAILABLE IN VERSION 9.6.13 OR LATER ) |
Show invalid extensions | If no then only extensions that are valid will be displayed, otherwise valid and invalid extensions will be shown as well. |
Information
- User
- User is invalid
- User's extensions
- Extension is invalid
- Recording Mode
- Number of records per extension (if any)
Charts
- None