Not Recorded and Incorrect Conversation Details

Category: Conversation Activity Reports

 

Available in version 8.2 and later

Description

The Not Recorded and Incorrect Conversations Details report shows detailed information for each recorded user, providing the data collected from the conversations database. The report details not recorded conversations and conversations with incorrect media.

Filter options

UserOnly conversations for the selected user(s) will be displayed
End CauseOnly conversations for the selected end cause(s) will be displayed
GroupOnly conversations for the selected group(s) will be displayed
Media CheckOnly conversations for the selected media check type(s) will be displayed.
To nameOnly conversations for the selected called party name(s) will be displayed
To partyOnly conversations for the selected called party number(s)/address(es) will be displayed
From nameOnly conversations for the selected caller party name(s) will be displayed
From partyOnly conversations for the selected caller party number(s)/address(es) will be displayed
Recording serverOnly conversations for the selected recording server(s) will be displayed
Reconciliated, Not recorded ConversationsOnly those conversations will be displayed where the "Not recorded" property set according to the filter

Information

  • Query Interval
  • Print Date
  • Record Count
  • User
  • Start Date, Time
  • Caller Party
  • Called Party
  • Media Error
  • Length Mismatch

Charts

  • None

 

Report sample

N/A