Available in version 9.2 and later |
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Description
Voice Quality Check Details report shows detailed information about voice quality issues with detailed feature scores.
Filter options
User | Only conversations belonging to the selected user(s) will be displayed |
Groups | Only conversations of users belonging to the selected group(s) will be displayed |
Server | Only the conversations recorded on the selected servers will be displayed |
Voice Quality Threshold | Defines the threshold values for the overall and/or separate feature scores. Only conversations matching the defined threshold filters will be displayed. The quality score filters are in logical OR relationship when multiple filters are defined. |
- Query Interval
- Print Date
- Record Count
- User
- Summary
- Conversations Checked
- Number of Conversations Below Quality Gate (based on the defined quality score threshold filters)
- Poor Quality Conversations Details
- Conversation Start Date/Time
- Caller Party
- Called Party
- Conversation ID
- Quality Scores (Overall and Features)
Charts
Report sample