Manage Phrases

Bulk Phrase Update

Using the tool under the Speech Search / Manage Phrases menu item you can add, update or remove multiple search phrases at once.

Adding multiple search phrases

1. Go to Speech Search / Manage Phrases
2. Select the language you are using in your searches
3. Set Operation to Add/Update
4. Set Auto Search as required (see below)
5. List the phrases (one per line)
6. Click Submit

Enabling Auto Search will make searches very fast for those phrases. This will increase the system load, since the phrase will be searched in every new incoming call.

Removing multiple search phrases

1. Go to Speech Search / Manage Phrases
2. Select the language you are using in your searches
3. Set Operation to Remove
4. List the phrases (one per line)
5. Click Submit

When a phrase is removed, it will not show up in suggestions and auto search information will be deleted, which will make subsequent searches slower.

Adding existing phrases to Auto Search

1. Go to Speech Search / Manage Phrases
2. Select the language you are using in your searches
3. Set Operation to Add/Update
4. Set Auto Search as Add to Auto Search
5. List the phrases (one per line)
6. Click Submit

This will add all listed phrases to Auto Search (it will also create non-existent phrases).