Report types - Conversation Activity
- Verba Support (Unlicensed)
Owned by Verba Support (Unlicensed)
Feb 10, 2015
1 min read
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- Agents Call Activity Details
- Agents Call Activity Summary
- Agents Inbound Call Activity
- Agents Outbound Call Activity
- Call Activity Details
- Call Activity Trend
- Hourly Call Activity Trend
- Recording Minute Usage
- Recording Servers Call Activity Summary
- Simultaneous Calls Trend
- Not Recorded and Incorrect Conversation Details
- CDR Reconciliation Summary
- Users CDR Reconciliation Summary
- User Instant Messaging Details
- Users Without Recording