Using the media player
After clicking on the play icon of a conversation in the conversation list, the Verba player automatically appears (from the bottom), loads the media file, and starts playing back the recorded conversation.
The key components of the Verba player are shown here: Â Â
The playback controls are displayed below the waveform display. Use these controls to adjust the volume level and perform basic playback tasks such as play, pause, stop, rewind, and fast-forward the audio and video files.
The following table explains the function of each control.
Player Control Icon | Feature | Description |
---|---|---|
Begin | Jumps to the beginning of the media. | |
Fast reverse | Fast reverses, if applicable. | |
Stop | Stops the media playback (and repositions to the beginning). | |
Play | Starts playing the stopped or paused media. | |
Play selected | Starts playing the selected timeframe. Select a timeframe by following these steps:
| |
Pause | Pauses the media playback. | |
Fast forward | Fast forwards, if applicable. | |
End | Jumps to the end of the media. | |
Volume control | Drag the volume bar and move the mouse to the left to decrease or to the right to increase the volume. | |
Speed control | Press the up arrow to increase or the down arrow to decrease the speed of the playback. To reset the speed of the play to normal, press the x1 button. | |
Balance control | Drag the balance bar and move the mouse to the left to mute the right speaker or to the right to mute the left speaker. * | |
Fullsceen | Resizes to full screen. This button is only available when the media type is video. | |
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* Media files recorded in stereo format can be played back from the view of only one of the participants using the Verba special balance control. Stereo recording has to be enabled in the Verba configuration. For more information, see Verba Deployment Guide.
The playback position can also be changed using the mouse by clicking on the position bar (when the cursor changes to a shape) and dragging it left or right. When the mouse button is released, playback starts automatically.
Controlling the player by keyboard
A subset of the above control features is available as keyboard shortcuts:
Keyboard shortcut | Description |
---|---|
CTRL+Left | Move the position bar/playback 1 second back. |
CTRL+Right | Move the position bar/playback 1 second forward. |
CTRL+Space | Strop/Pause the playback. |
CTRL+Up | Increase the playback speed. |
CTRL+Down | Decrease the playback speed. |
CTRL+Page Up | Increase volume by 5%. |
CTRL+Page Down | Decrease volume by 5%. |
Waveform display
The waveform display provides a visual representation of the audio volume waveform when a playback is initiated from the call list. The waveform generator supports all kinds of media types which are supported by the Verba system. If stereo media is played back, Verba generates one waveform for each channel.
Transcoding video files
Video conversation and desktop screen recordings are written into the highly efficient Verba Media Format by default.
Playback of those files requires the Verba Unified Media Codec on the client PC where the user plays back the conversations.
Follow these Steps to transcode and play a conversation from the Verba web interface:
Step 1 - Search for the conversation (Search menu on the top)
Step 2 - Click the Play button on the desired conversation
Step 3 - When the Verba player appears, click on the WMV icon on the left side of the player
Step 4 - Click "Convert" and wait until the transcoding finishes (it will show the progress)
Step 5 - Click the Play WMV link that appears (after this the next searches will play WMV automatically)