Storage targets
Overview
This article provides a description of storage targets and their configuration.
Most data retention policies require a target folder, where the media is moved or copied during execution.
Verba supports a number of storage technologies:
- Actiance Vantage
- Amazon S3
- Azure Storage
- Bloomberg Vault
- EMC Centera
- EMC Isilon SmartLock
- External Verba Media Repository
- Hitachi Content Platform
- IBM Tivoli Storage Manager
- Media Repository Local Disk
- NetApp SnapLock
- Network Storage
- Office 365 - Exchange Web Services API
- S3 Compatible Storage
- SFTP
- Smarsh
- SMTP — SMTP target can be used for e.g. HP Digital Safe, Global Relay and any other archive that provides email injection capability.
- Verint
The Verba Storage Management Service is responsible for policy execution. The defined target has to be accessible and writable for the Verba Storage Management Service.
Available actions for storage targets
Storage Target | Upload | Export | Playback | Move Media | Transcode | Delete | Archive in Database | Archive in Database and Move Media | Notes/License requirements |
---|---|---|---|---|---|---|---|---|---|
Media Repository Local Disk | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Network Storage (SMB, DFS) | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
NetApp SnapLock | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
EMC Isilon SmartLock | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
EMC Centera | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
EMC Elastic Cloud Storage | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
Hitachi Content Platform | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
Amazon S3 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
S3 Compatible Storage | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Azure Storage | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Available using standard SMB, no native API support |
IBM Tivoli Storage Manager | Yes | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete/Move actions are only available when retention period is over |
CyberTwice eRecorder HD | No | Yes | Yes | Yes | No | Yes | Yes | Yes | Delete action is only available if it is enabled on the other end |
Bloomberg Vault | No | Yes | No | No | No | No | No | No | |
Smarsh | No | Yes | No | No | No | No | No | No | |
External Verba Media Repository | Yes | Yes | No | No | No | No | No | No | |
SMTP | No | Yes | No | No | No | No | No | No | |
O365 Compliance Archive (EWS) | No | Yes | No | No | No | No | No | No | |
SFTP | Yes | Yes | No | No | No | No | No | No | |
Actiance Vantage | Yes | Yes | No | No | No | No | No | No | Voice conversations only |
Verint | No | Yes | No | No | No | No | No | No | Voice conversations only |
Find and list storage targets
Select the Administration / Storage Targets menu item. You can use the search form below the title, to filter data retention policies: just select your filter and click Find.
Creating a storage target
You can create a new storage target policy by clicking on the Add New Storage Target link on the Data Management / Storage targets page. After selecting the link, the following page opens.
The layout of the interface to create your new storage target is determined by the storage technology you are going to be using. Please refer to the individual storage technology guides for instructions on how to configure them.
When you finished configuring your storage target, click Save. After this point, the storage target will be available for use by data retention policies.
Using custom windows credentials at storage targets
In most of the cases, accessing a storage resource on the network requires windows domain credentials. When using a custom credential is required, tick the "Use custom credentials for accessing file share" checkbox, and provide the Login Name (domain\user or UPN) and the Password.
Modifying and deleting storage targets
To edit a storage folder entry, you have to click on the appropriate row of the list showing the registered storage target folders. After clicking on the row, a new page opens automatically.
To make changes effective, click on the Save button.
When you change the folder of a storage target, it is always your responsibility to move the files in the file system, otherwise, the calls cannot be played back from the web interface.
You can delete the storage target folder by clicking on the Delete button.
License requirements
The use of the following storage targets require add-on licenses:
- NetApp SnapLock
- EMC Isilon SmartLock
- EMC Centera
- EMC Elastic Cloud Storage
- Hitachi Content Platform
- IBM Tivoli Storage Manager
- Bloomberg Vault
- Actiance Vantage
If you are using the above, all recorded users should have the user add-on called Verba Add-on Advanced Compliance License.
Use custom credentials for accessing file share |