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The Verint Capture for Microsoft Teams - Recording Controls Application, is a native Microsoft Teams Application that allows privileged Microsoft Teams users to control compliance recording, by starting and or stopping the VFC Compliance Recorder.
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| Feature | Functionality | Use Case |
|---|---|---|
| Recording Controls | Display ongoing Conversations | Displays the active Microsoft Teams conversations that the user is participating in. The user can select which conversation to control |
| Recording Controls | Start Recording | User has the ability to first gain recording consent from participants before initiating Compliance Recording |
| Recording Controls | Stop Recording | User has the ability to stop Compliance Recording. This may be if consent is withdrawn, or if the conversation topic will include PII or other scenario that should not be recorded |
| View Recordings | Playback Conversations | User has the ability to view their recordings, and playback. Please note this may require additional User Configuration to allow Replay. |
| Info |
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Verba user permissions are applied for the users. The conversation access scope is applied for the search result. The logged in user will able to see only the assigned conversations. If the user is a group supervisor the same access rules are applied as on the Verba Web Application. For playback, the user's role has to have 'Play Conversation' permission. For ongoing list, the user's role has to have 'List Ongoing Conversation' permission |
Additional Information
| Child pages (Children Display) |
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