CDR Importer Service: Approaching API throttling limit Alert

Approaching API throttling limit Alert

Content

Alert: Approaching API throttling limit
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: 14008
Time: <TIME> (UTC)
Severity: Warning

Description:
#DESCRIPTION#

Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent when the service is reaching the throttling in the case of an integration endpoint. The import will stop, and wait till the provided amount of time.

Resolution

Open a support ticket at the Verba support site, so the configuration can be reviewed.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.