SMTP Field: IMTranscript2
Kiss, Mate
Owned by Kiss, Mate
Mar 03, 2023
4 min read
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These placeholders insert the chat messages with the following format:
Possible variants are:
| Placeholder | Description |
|---|---|
| [IMTranscript2] | Displays the IM transcript in plain text format in GMT timezone |
| [IMTranscript2_InUserTimezone] | Displays the IM transcript in plain text format in the recorded user's timezone |
| [IMTranscript2_HTML] | Displays the IM transcript using HTML formatting in GMT timezone |
| [IMTranscript2_HTML_InUserTimezone] | Displays the IM transcript using HTML formatting in the recorded user's timezone Example codes |
Example Codes:
[IMTranscript2] Expand source
# IM Dialog Timezone: GMT # Start of interaction # Participant Smith entered on 2021-08-07T18:50:27+0000 Smith (2021-08-07T18:50:27+0000): How may I help you? # Participant Joe entered on 2021-08-07T18:50:53+0000 Joe (2021-08-07T18:50:53+0000): Question on my Checking account Joe (2021-08-07T18:50:57+0000): What is that transfer fee? Smith (2021-08-07T18:51:45+0000): It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees. Joe (2021-08-07T18:51:55+0000): What is the interest rate? Smith (2021-08-07T18:52:04+0000): Currently it is 4.25%. Joe (2021-08-07T18:54:20+0000): Sounds good what do I have to do? Smith (2021-08-07T18:54:30+0000): I can open the account now and transfer $5,000. Is that what you would like to do? Joe (2021-08-07T18:54:34+0000): Yes Smith (2021-08-07T18:55:07+0000): I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with? Joe (2021-08-07T18:55:14+0000): Thanks, I got it. That's all. Smith (2021-08-07T18:56:01+0000): URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2 Joe (2021-08-07T18:58:43+0000): Yeah, I got the page up. Smith (2021-08-07T18:58:49+0000): Thank you for using Golden West Bank. We appreciate your business. # Participant Smith left on 2021-08-07T18:58:49+0000 # Participant Joe left on 2021-08-07T18:58:49+0000 # End of interaction
[IMTranscript2_InUserTimezone] Expand source
# IM Dialog Timezone: Europe/London # Start of interaction # Participant Smith entered on 2021-08-07T18:50:27+0000 Smith (2021-08-07T18:50:27+0000): How may I help you? # Participant Joe entered on 2021-08-07T18:50:53+0000 Joe (2021-08-07T18:50:53+0000): Question on my Checking account Joe (2021-08-07T18:50:57+0000): What is that transfer fee? Smith (2021-08-07T18:51:45+0000): It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees. Joe (2021-08-07T18:51:55+0000): What is the interest rate? Smith (2021-08-07T18:52:04+0000): Currently it is 4.25%. Joe (2021-08-07T18:54:20+0000): Sounds good what do I have to do? Smith (2021-08-07T18:54:30+0000): I can open the account now and transfer $5,000. Is that what you would like to do? Joe (2021-08-07T18:54:34+0000): Yes Smith (2021-08-07T18:55:07+0000): I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with? Joe (2021-08-07T18:55:14+0000): Thanks, I got it. That's all. Smith (2021-08-07T18:56:01+0000): URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2 Joe (2021-08-07T18:58:43+0000): Yeah, I got the page up. Smith (2021-08-07T18:58:49+0000): Thank you for using Golden West Bank. We appreciate your business. # Participant Smith left on 2021-08-07T18:58:49+0000 # Participant Joe left on 2021-08-07T18:58:49+0000 # End of interaction
[IMTranscript2_HTML] Expand source
<h5># IM Dialog Timezone: GMT</h5> <br/><br/> <p># Start of interaction</p> <p># Participant Smith entered on 2021-08-07T18:50:27+0000</p> <p>Smith (2021-08-07T18:50:27+0000): How may I help you?</p> <p># Participant Joe entered on 2021-08-07T18:50:53+0000</p> <p>Joe (2021-08-07T18:50:53+0000): Question on my Checking account</p> <p>Joe (2021-08-07T18:50:57+0000): What is that transfer fee?</p> <p>Smith (2021-08-07T18:51:45+0000): It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p> <p>Joe (2021-08-07T18:51:55+0000): What is the interest rate?</p> <p>Smith (2021-08-07T18:52:04+0000): Currently it is 4.25%.</p> <p>Joe (2021-08-07T18:54:20+0000): Sounds good what do I have to do?</p> <p>Smith (2021-08-07T18:54:30+0000): I can open the account now and transfer $5,000. Is that what you would like to do?</p> <p>Joe (2021-08-07T18:54:34+0000): Yes</p> <p>Smith (2021-08-07T18:55:07+0000): I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p> <p>Joe (2021-08-07T18:55:14+0000): Thanks, I got it. That's all.</p> <p>Smith (2021-08-07T18:56:01+0000): URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p> <p>Joe (2021-08-07T18:58:43+0000): Yeah, I got the page up.</p> <p>Smith (2021-08-07T18:58:49+0000): Thank you for using Golden West Bank. We appreciate your business.</p> <p># Participant Smith left on 2021-08-07T18:58:49+0000</p> <p># Participant Joe left on 2021-08-07T18:58:49+0000</p> <p># End of interaction</p>
[IMTranscript2_HTML_InUserTimezone] Expand source
<h5># IM Dialog Timezone: Europe/London</h5> <br/><br/> <p># Start of interaction</p> <p># Participant Smith entered on 2021-08-07T18:50:27+0000</p> <p>Smith (2021-08-07T18:50:27+0000): How may I help you?</p> <p># Participant Joe entered on 2021-08-07T18:50:53+0000</p> <p>Joe (2021-08-07T18:50:53+0000): Question on my Checking account</p> <p>Joe (2021-08-07T18:50:57+0000): What is that transfer fee?</p> <p>Smith (2021-08-07T18:51:45+0000): It was for two wire transfers you did during the month. I notice you have an average balance of $11,00 in your checking account. If you open a 2 year CD for $5,000 with us you can avoid all fees.</p> <p>Joe (2021-08-07T18:51:55+0000): What is the interest rate?</p> <p>Smith (2021-08-07T18:52:04+0000): Currently it is 4.25%.</p> <p>Joe (2021-08-07T18:54:20+0000): Sounds good what do I have to do?</p> <p>Smith (2021-08-07T18:54:30+0000): I can open the account now and transfer $5,000. Is that what you would like to do?</p> <p>Joe (2021-08-07T18:54:34+0000): Yes</p> <p>Smith (2021-08-07T18:55:07+0000): I am sending you the web page link so you can accept the terms of the new account. Anything else I can help you with?</p> <p>Joe (2021-08-07T18:55:14+0000): Thanks, I got it. That's all.</p> <p>Smith (2021-08-07T18:56:01+0000): URL pushed: https://www.GoldenWestBank/newacc.asp?accId=a45d7d3ffd2</p> <p>Joe (2021-08-07T18:58:43+0000): Yeah, I got the page up.</p> <p>Smith (2021-08-07T18:58:49+0000): Thank you for using Golden West Bank. We appreciate your business.</p> <p># Participant Smith left on 2021-08-07T18:58:49+0000</p> <p># Participant Joe left on 2021-08-07T18:58:49+0000</p> <p># End of interaction</p>
Example Mailbox:
