/
Supervisors Productivity Trend widget
Supervisors Productivity Trend widget
Category: Quality Management Widgets
Description
Displays the number of evaluations done by the supervisors on the selected timescale. The data is collected from the scorecards, based on the configured filtering options. The widget details information grouped by supervisors.
Display methods
Chart |
|
Filter options
Date Interval | Only calls in the defined date and time interval will be displayed.
|
Agent | Only evaluations for the selected agent(s) will be displayed |
Supervisor | Only evaluations for the selected supervisor(s) will be displayed |
Groups | Only evaluations for the agent(s) of the selected group(s) will be displayed |
Evaluation Project | Only evaluations based on the selected evaluation project(s) will be displayed |
Evaluation Form | Only evaluations based on the selected evaluation form(s) will be displayed |
Score | Only evaluations matching the overall score criteria will be displayed |
Widget sample
, multiple selections available,
Related content
Supervisors Productivity Trend widget
Supervisors Productivity Trend widget
More like this
Supervisors Productivity Trend widget
Supervisors Productivity Trend widget
More like this
Supervisors Productivity Trend widget
Supervisors Productivity Trend widget
More like this
Overall Performance Trend widget
Overall Performance Trend widget
More like this
Overall Performance Trend widget
Overall Performance Trend widget
More like this
Overall Performance Trend widget
Overall Performance Trend widget
More like this