CDR Importer Service: Media Length Mismatch

Owned by Diofasi, Aron (Unlicensed)

Jul 25, 2017

1 min read

Media Length Mismatch Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
#DESCRIPTION#

Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent if during the comparison there's a difference in Media Length.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service - cdrimporter.log.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.