Unified Call Recorder Service: IPCCTIActive Alert

Owned by Diofasi, Aron (Unlicensed)
Jan 25, 2018
1 min read

IPC CTI Active Alert

Content

IPC CTI Passive -> Active role change

Alert: IPC CTI Passive -> Active role change
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.17
Time: <TIME> (UTC)
Severity: CRITICAL

Description:
Changing role to active CTI due to primary become offline

Alert attributes:
Hostname (OID: .200.3): <COMPUTER_NAME>

 

Cause

This alert is sent if the role is changed from passive to active - this suggests that the primary component is down.

Resolution

Please check the status of the primary component.