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VFC Capture (Verba) 9.9

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  • Quick Reference Guide
  • User Guide
  • Administration Guide
  • Quality Management Guide
  • Advanced Compliance Guide
  • Speech Analytics Guide
  • Reporting and Dashboard Guide
  • Operation and Maintenance Guide
    • System Monitoring
      • •
        Introducing monitoring procedures
      • •
        Configuring SNMP Alert Traps
      • SCOM Management Pack
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        Windows Performance Counters
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        Configuring email alerts
      • Alerts
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          Avaya DMCC-JTAPI Service: AESDown
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          Avaya DMCC-JTAPI Service: AESUp
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          Avaya DMCC-JTAPI Service: CallProcError
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          Avaya DMCC-JTAPI Service: MediaRecDown
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          Avaya DMCC-JTAPI Service: MediaRecUp
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          CDR Importer Service: ImportFailure Alert
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          CDR Importer Service: Media Length Mismatch
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          CDR Importer Service: RecheckFailure
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          CDR Importer Service: RecordFailure Alert
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          Centile Connector Service: CallProcessingError Alert
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          Centile Connector Service: DatabaseAccessDown Alert
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          Centile Connector Service: DatabaseAccessUp Alert
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          Centile Connector Service: DiscAccess Alert
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          Centile Connector Service: UnidentifiedEnterprise Alert
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          Cisco Central Recorder Service: CallProcError
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          Cisco Central Recorder Service: JTAPIServiceDown
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          Cisco Central Recorder Service: JTAPIServiceUp
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          Cisco Complience Service: IMPNodeDown Alert
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          Cisco Complience Service: IMPNodeUpAlert
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          Cisco Complience Service: JabberLoginTimeout Alert
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          Cisco Complience Service: JabberMessageTimeout
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          Cisco Complience Service: MessageQueueThreshold Alert
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          Cisco JTAPI Service: CallProcError
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          Cisco JTAPI Service: CUCMDown
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          Cisco JTAPI Service: CUCMUp
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          Cisco MediaSense Connector Service: CallProcError
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          Cisco MediaSense Connector Service: ConnectionDown
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          Cisco MediaSense Connector Service: ConnectionUp
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          Cisco UC Gateway Recorder Service: CallProcError
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          Cisco UC Gateway Recorder Service: XCCServiceDown
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          Cisco UC Gateway Recorder Service: XCCServiceUp
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          Desktop Agent: ConnectionDown
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          Desktop Agent: ConnectionUp
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          Dial-in Recorder Service: CallProcError
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          General Alerts: Database Connection Down
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          General Alerts: Database Error
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          General Alerts: Folder Access Problem
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          General Alerts: Free Memory Low
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          General Alerts: Low Disk Space
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          General Alerts: Prerequisite Missing
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          General Alerts: Recording Inactivity
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          General Alerts: Service Down
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          General Media Recorder Service: CallProcError
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          Media Collector and Proxy Service: CallProcError
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          Media Collector and Proxy Service: LyncFilterDown
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          Media Collector and Proxy Service: LyncFilterUp
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          Media Collector and Proxy Service: RecorderDown
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          Media Collector and Proxy Service: RecorderOverloadBegin
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          Media Collector and Proxy Service: RecorderOverloadEnd
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          Media Collector and Proxy Service: RecorderStandbyBegin
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          Media Collector and Proxy Service: RecorderStandbyEnd
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          Media Collector and Proxy Service: RecorderUp
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          Node Manager Service: RegistrationFailed
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          Node Manager Service: RegistrationReady
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          Passive Recorder Service: CallProcError
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          Passive Recorder Service: Capture Down Alert
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          Passive Recorder Service: Capture Up
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          SfB-Lync Call Filter Service: AnnouncementBack Alert
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          SfB-Lync Call Filter Service: AnnouncementTimeout Alert
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          SfB-Lync Call Filter Service: LyncDown Alert
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          SfB-Lync Call Filter Service: LyncInActive Alert
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          SfB-Lync Call Filter Service: LyncUp
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          SfB-Lync Call Filter Service: MediaCollectorBack Alert
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          SfB-Lync Call Filter Service: MediaCollectorTimeout Alert
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          SfB-Lync Call Filter Service: RecorderBack Alert
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          SfB-Lync Call Filter Service: RecorderTimeout Alert
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          SfB-Lync Call Filter Sevice: CallProcessingError
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          SfB-Lync IM Filter Service: LyncDown Alert
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          SfB-Lync IM Filter Service: LyncUpAlert
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          Storage Management Service: Centera Privileged Delete Allowed
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          Storage Management Service: PolicyContinues
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          Storage Management Service: PolicyError
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          Storage Management Service: PolicyFinished
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          Undefined Error
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          Unified Call Recorder Service: CallProcessingError Alert
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          Unified Call Recorder Service: JTAPIServiceDown Alert
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          Unified Call Recorder Service: JTAPIServiceUp Alert
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          Unified Call Recorder Service: MediaRecDown Alert
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          Unified Call Recorder Service: MediaRecUp Alert
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          Unified Call Recorder Service: RecorderOverloadBegin
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          Unified Call Recorder Service: RecorderOverloadEnd
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          Unified Call Recorder Service: RecorderStandbyBegin
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          Unified Call Recorder Service: RecorderStandbyEnd
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          Unified Call Recorder Service: Recording Director Down
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          Unified Call Recorder Service: Recording Director Up
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          Unified Call Recorder Service: RecProviderDown Alert
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          Unified Call Recorder Service: RecProviderUp Alert
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          Unified Call Recorder Service: SipTrunkDown Alert
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          Unified Call Recorder Service: SipTrunkUp Alert
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          Web Application Service: AD Synchronization Error
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          Web Application Service: Could not apply recording rules
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          Web Application Service: Failed Login Attempt
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          General Alerts: Certificate is not accessible
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          General Alerts: Certificate expires
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          General Alerts: Certificate expired
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          General Alerts: Certificate not trusted
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          General Alerts: Certificate revoked
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          General Alerts: Certificate key is not accessible
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          General Alerts: Configuration Error
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          Desktop Agent: Capturing Error
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          SfB-Lync Call Filter Sevice: Configuration Error
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          Web Application Service: Apply Communication Policies Failed
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          Unified Call Recorder Service: IPCCTIActive Alert
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          Unified Call Recorder Service: IPCCTIPassive Alert
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          Verba SMS Recorder Service: SMS-C Up
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          Verba SMS Recorder Service: SMS-C Down
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          Web Application Service: Could not send license usage to RLS
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          Storage Management Service: Verint Missing Agent Associations
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          Storage Management Service: PolicyVQError
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          Web Application Service: AD Synchronization Executed OK
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          SfB-Lync IM Filter Service: LyncInActive Alert
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          SfB-Lync Ethical Wall Service: LyncInActive Alert
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          SfB-Lync Ethical Wall Service: AnnouncementTimeout Alert
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          SfB-Lync Ethical Wall Service: AnnouncementBack Alert
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          SfB-Lync Ethical Wall Service: LyncDown Alert
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          SfB-Lync Ethical Wall Service: LyncUp
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          SfB-Lync IM Filter Service: RecorderTimeout Alert
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          SfB-Lync IM Filter Service: RecorderBack Alert
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          SfB-Lync IM Filter Sevice: CallProcessingError
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          SfB-Lync Ethical Wall Filter Sevice: CallProcessingError
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          SfB Lync Chat Recorder Service: LyncFilterDown
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          SfB Lync Chat Recorder Service: LyncFilterUp
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          SfB-Lync IM Filter Sevice: Configuration Error
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          SfB-Lync Ethical Wall Sevice: Configuration Error
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          Web Application Service: Data Management Policy Created
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          Web Application Service: Data Management Policy Updated
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          Web Application Service: Data Management Policy Deleted
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          SfB-Lync Call Filter Service: LyncActive Alert
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          SfB-Lync IM Filter Service: LyncActive Alert
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          SfB-Lync Ethical Wall Service: LyncActive Alert
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          Web Application Service: Number of AD synchronized users decreased significantly
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          Avaya DMCC-JTAPI Service: CallProcError Resolved
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          CDR Importer Service: Metadata Filesize Too Big
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          Cisco Compliance Service: Processing Error
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          Cisco Compliance Service: DLP Server Error
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          SMS Recorder Service: SMS ProcessingError
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          Web Application Service: Database Maintenance Completed
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          Web Application Service: Database Maintenance Error
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          Web Application Service: Users without Ethical Wall User permission
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          Web Application Service: License Issue
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          Web Application Service: Audit Log Fatal
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          Web Application Service: Audit Log Critical
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          Web Application Service: Audit Log Error
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          Web Application Service: Audit Log Warning
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          Web Application Service: Audit Log Notification
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