Verba Unified IM Recorder Service: No provider is configured for message processing Alert
No provider is configured for message processing Alert
Content
No provider is configured for message processing
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: .124.0.8
Time: <TIME> (UTC)
Severity: Critical
Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#
Cause
This alert is sent if the Verba server is unable to process a message, because there is no provider is configured.
Resolution
If you receive such an alert, please contact the support service and send the log files of the related services - unifiedimrec.log from the Verba server.
Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.