Prerequisites - PBX side configuration
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Step 6 - Set a value for theInternal Domain, Numbers Pattern parameter. The value is a regular expression that defines the internal phone numbers or number ranges to accurately identify the direction of the recorded calls.
| Note |
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In multi-tenant environments, if an internal pattern regular expression is defined in both the environment and Dial-in Recorder service configuration, the pattern specified in the environment configuration is used to determine the internal values, not the pattern defined in the Dial-in Recorder service configuration. |
Step 7 - Save the changes by clicking on the 
icon.
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First of all, all users have to be added to the Verba user list, and their line numbers and SIP URIs has to be added to the Verba extension list for enabling for them using the recorder lines. All users have to have a user role which contains the Dial-in interface right under the Application Access section. This can be done also by Active Directory Synchronization.
Once the users and their extensions are present in Verba, the PIN code related settings can be set. If the PIN-based authentication is required, then a PIN code has to be set for every user. To do that, go to the Users \ Users menu, select the user from the list, then set the Recorder Line PIN setting. If the PIN-based authentication is not required, then go to the Users \ Extension menu, select the extension from the list, and turn on the Do not request PIN on Recorder Line setting under the Dial-in Recorder Specific Settings section.
Configuration reference
Recording line settings
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