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For more information about Webex Calling, visit https://developer-portal-intb.ciscospark.com/docs/webex-calling-overview.

This integration uses the following API endpoints:

  • /v1/convergedRecordings/{recordingId}

  • /v1/convergedRecordings/{recordingId}/metadata

  • /v1/people/{personId}

  • /v1/admin/convergedRecordings

An integration between VFC and Cisco Webex Calling requires:

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Token expiry dates can impact the connection between VFC and Webex Calling.

The Access token expires after if not used for 14 days. The , and the Refresh token expires if not used for 90 days. If the Verba .NET Service Host service fails for longer than the expiry time of the tokens, the tokens expire and need to be regenerated. The import source configuration must also be updated with the new token values.