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  1. In the VFC web application, select Data and go to Data Management Policies.

  2. Select Add New Data Management Policy.

  3. Configure the data management policy as required for your use case, and set the following:

    1. Under Action, select Data Import.

    2. Under Available Import Sources, select the Cisco Webex Calling import source previously created, and click Add.

  4. Click Save.

Integration considerations

Token expiry dates can impact the connection between VFC and Webex Calling.

The Access token expires after 14 days. The Refresh token expires if not used for 90 days. If the Verba .NET Service Host service fails for longer than the expiry time of the tokens, the tokens expire and need to be regenerated. The import source configuration must also be updated with the new token values.