Configuring Verba for IP Trade recording

Step 1 - In the Verba Web Interface, go to Administration / Verba Servers. Select your Recording Server and click on the Service Activation tab.

Step 2 - Activate the Verba Unified Call Recorder Service by clicking on the  icon.

Step 3 - Click on the Change Configuration Settings tab. Expand the Unified Call Recorder section.

Step 4 - Under the Recording Providers \ IP Trade node, verify the settings. Update the Listening Port if required.

Step 5 - If TPO-based recording is utilized, under the Recording Providers \ Integration node, verify that the the Force Recording Media on Director is set to Yes.

Step 6 - Review the Media Recorder and Media Processing configuration. For more information on voice activity detection and call splitting, see Configuring voice activity detection and call splitting for trader voice recording.

Step 7 - Save the changes by clicking on the  icon.

Step 8 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.

Step 9 - Click on the Service Control tab.

Step 10 - Start the Verba Unified Call Recorder Service by clicking on the  icon.