Configuring 2N Recoridng with Cisco CUBE Media Proxy

It is possible to set up 2N recording for Network-based recording using the Cisco CUBE Media Proxy feature. In that case, the phone device sends the forked media stream to the Cisco CUBE, which can forward the stream to multiple recorders.

For more information, and the configuration steps for the Cisco side, refer to the following site:

https://www.cisco.com/c/en/us/td/docs/ios-xml/ios/voice/cube/configuration/cube-book/voi-cube-media-proxy.html

Configuring Verba for Cisco 2N Network-based Recording

Before the configuration steps, two servers have to be installed with the Verba Recording Server or Single Server role.

Once the configuration is done, both servers have to be configured for Network-based recording: Configuring Verba for Cisco network-based recording

While configuring, the following settings have to be made differently:

• At Step 10, only the "localhost:11200" value can be provided. The JTAPI connection between the servers cannot be cross-connected, all the servers need to have their own JTAPI connection.
• At Step 14, the CUBE IP address needs to be provided instead of the CUCM IP address.

Setting up one of the recorders as secondary

It is possible to mark one of the recorders as secondary, so the recordings made by this recorder will be hidden by default when using the Search.

Step 1 - In the Verba Web Interface go to System \ Servers menu, select your Recording (or Single) Server, then click on the Change Configuration Settings tab.

Step 2 - Set the Unified Call Recorder \ Secondary Recorder Service setting to Yes.

Step 3 - Save the changes by clicking on the  icon.

Step 17 - A notification banner will appear on the top. Click on the click here link, so you will be redirected to the Configuration Tasks tab. Click on the Execute button in order to execute the changes.