Approval Workflow Message templates define what texts should be displayed for the users when progressing through the approval process.

To add new templates or change the existing ones, in the menu structure navigate to Workflow -> Workflow Message Templates, then click on the Add New Template button in the top-right corner.

Each event has a different text associated to it. These messages are sent to the appropriate users in email.

The texts are also different for each language that is defined in the template. New languages can be added by clicking on the Add New Language button.

Notifications will be sent to users in their own language that is defined on the user configuration page

Data can be dynamically inserted into the messages at the time of the notification being sent. Refer to the Template Variable Reference section at the bottom of the page to see what variables can be inserted this way.

To see how the template can be used for certain workflows and how the default language can be selected refer to the Creating a Workflow article.

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