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  1. Create an app registration in Azure with the following permissions:

    1. CallRecords.Read.All

    2. Directory.Read.All

    3. User.Read.All

  2. Enable the Verba Import Service on one of your Verba servers. We recommend running the service on servers with the Media Repository role

  3. Create an import source:

    1. In the Verba web application, go to Data and select Import sources.

    2. Select Add New Import Source.

    3. Enter a name for the import source.

    4. For Type, select Microsoft Teams CDR.

    5. Configure therequired information under Settings. See Import Source Configuration reference for more information.

    6. Click Save.

  4. Create a data management policy:

    1. In the Verba web application, go to Data and select Data Management Policies.

    2. Select Add New Data Management Policy.

    3. For Action, select Data Import.

    4. Under Available Import Sources, select the import source created in steps 2a3a-2f3f, and select Add.

    5. Configure the required parameters for the data management policy. See Data Import Policy Configuration reference for more information.

    6. Under Scheduling, configure how frequently the CDR reconciliation should run.

    7. Click Save.

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Configuration parameter name

Description

Application (client) ID

The unique ID of the application describing the Verba system, that is configured in Azure to be used with the Key Vaultapp registration created in step 1 of the configuration process.

Directory (tenant) ID

The Azure Directory ID or Tenant ID of the Vault in Azureapp registration created in step 1 of the configuration process.

Client Secret

The secret of the application describing the Verba system, that is configured in Azure to be used with the Key Vaultapp registration created in step 1 of the configuration process.

TLS Certificate File / Thumbprint

The certificate file / certificate thumbprint that is being used for the Microsoft Graph API connection. If left empty, the service uses the Verba default certificate.

TLS Key File

The file where the certificate key is stored if not in the Windows Certificate Store.

TLS Key Password

The password for the file that contains the certificate keys.

TLS Trust List

The list of certificates that Verba trusts from a 3rd-party connection. Available options:

  • .pem file with a list of certificates

  • comma separated certificate thumbprints

  • comma separated CA thumbprints

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