Available in version 9.3 and later |
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The announcement audit log provides a log for tracking and searching announcements played by the system (or not). The system stores the audit log entries in the database and provides search and listing for the records. The audit log is turned off by default.
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Step 3 - Go to the Change Configuration Settings tab.
Step 4 - Expand the Sfb/Lync Recording Announcement \ General nodethe Microsoft Teams Bot / General node.
Step 5 - Set the Audit Log Enabledfor Customisable Announcement setting to Yes.
Step 6 - Click on the icon to save the changes.
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The audit log contains the following information:
Field | Description |
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Time | Date and time of the announcement (start) |
Recorded Party | The party which is configured for recording and announcement |
External Party | The external party to whom the announcement is played |
Direction | The direction of the announcement:
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Prompt File Name | The name of the prompt file used for the announcement |
Prompt Length | The length of the announcement call leg. It does not necessarily match the length of the prompt file, it could be longer than that. For Microsoft Teams, the length is always 00:00, because the Microsoft SDK cannot provide the information. |
Conference ID | The unique identifier of the conference call. Applies to Skype for Business conference announcements only. |
SIP Call ID | The unique SIP call ID of the announcement call leg. For Microsoft Teams, this is the Technical Call ID of the recorded call. |
Success | Indicates if the announcement was successfully played or not. The system is not able to create an entry for all announcement failers. There could be cases when there is no entry at all. |
Error Message | The error message received when the announcement is failed |
The audit log page allows searching for audit log entries based on the following criteria:
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