Page Comparison

ApplicationServerUrl

The URL of the Application Server that runs the WFO_ProductionDomain_ProductionServer service, used to send requests to the WFE APIs.

https://YourWfeApplicationServer

Yes, must be modified

NamePrefix

The prefix for the WFE user groups generated as part of the integration process. Must be unique to an Integrator deployment. Limited to 10 characters.

YourTenantName-YourOrgName-

Yes, must be modified

ParentOrganizationName

The name of the WFE parent organization to contain and manage users and associate with data sources. Must be unique to an Integrator deployment and across the WFE tenant.

Your VFC integration Organization name

Yes, must be modified

ParentGroupName

The name of the WFE parent group to contain integrated VFC groups which will be actively managed by the VFC Integrator. Must be unique to an Integrator deployment and across the WFE tenants. Note: WFE group names are limited to 50 characters, which includes the name prefix and the actual group name.

Your VFC integration Group name

Yes, must be modified

VfcSyncedEmployeeGroupName

The name of the user group in WFE which contains all employees synchronized from VFC. Must be unique to an Integrator deployment and across the WFE tenant. Note: WFE group names are limited to 50 characters, which includes the name prefix and the actual group name.

VFC Synced

Yes, can be modified

Eid

The Environment ID of the VFC environment for which the Integrator is configured (VFC equivalent of a Tenant ID).

0000

Yes, can be modified

MediaRepositoryDbConnectionString

The connection string to access the VFC Database. The minimum required parameters are supplied as default values, separated by semicolons.

Server=...,1433;Initial Catalog=verba;User Id=...;Password=...;Connect Timeout=15;Encrypt=False;TrustServerCertificate=False;ApplicationIntent=ReadWrite;MultiSubnetFailover=False

Yes, must be modified

MediaRepositoryServerUrl

The FQDN or NetBIOS name of the Media Repository server to send requests to the VFC.

https://YourVfcMediaRepositoryServer

Yes, must be modified

AdSyncGroupSeparator

The Group Naming Separator used in VFC as part of the synchronization of Active Directory Organizational Units to VFC Groups.

/

Yes, can be modified

SupportedPlatforms

If set to true, the topics of meeting recordings are set to "Meeting" instead of using the value of the To Info metadata field.

Only available for Zoom Meetings integrations.

SupportedVfcDataSources

The recorded platforms or import sources describing the types of switch data sources supported by the Integrator that can be synchronized between VFC and WFE when marking calls and creating data sources. Must not be modified.

avaya-dmcc, Phone

cisco-network, Phone

zoom_phone, Phone

zoom_meeting, Application

ipc-unigy, Trader

ip-trade, Trader

No

ConfiguredPlatforms

The list of configured switch types that are synchronized between VFC and No

ConfiguredVfcDataSources

The list of configured switch types that are synchronized between VFC and WFE when marking calls and creating data sources. The Integrator does not run until at least one of the supported platform names VfcDataSource values listed in SupportedVfcDataSources is added to ConfiguredPlatformsConfiguredVfcDataSources.

example-platformEmpty

Yes, must be modified

WfeDatasource

The name of the WFE data source that is to be created. Must be unique across the WFE installation.

YourWfeDatasourceName

Yes, must be modified

VfcServers

The list of the FQDNs or NetBIOS names of VFC recorders whose recorded calls get marked to the configured WFE data source.

Your.Vfc.RecorderServer

Yes, must be modified

VfcPlatformVfcDataSourceName

The VFC Platform ID or import source type of the recorded switch platform. Specifies the data source type in WFE. Must be one of the ConfiguredPlatform ConfiguredVfcDataSources values.

example-platform

Yes, must be modifiedTimezone

Can be omitted

If included, must be modified

Timezone

The time zone of the VFC recorded switch platform in the IANA time zone format <area>/<location>. This value is set as the time zone of the WFE data source in the GMT offset time zone format when created. Refer to the Configuration Guide for the list of supported time zones.

Europe/London

Yes, must be modified

Extensions

The list of extensions to associate to the WFE data source. Individual extensions, extension ranges, and a combination of both are supported. Individual extensions can be entered as alphanumeric values, while extension ranges must be integers in the format <startExt>-<endExt>. Optional.

Empty

Can be omitted

If included, must be modified