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Warning |
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The clock of the Recording Servers must be synchronized, a maximum of 5 seconds drift is allowed for 2N correlation. If the record is under retention (e.g. on WORM storage), the policy will skip the deduplication for the record. |
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One of the Recording Servers has to be set as secondary. This can be done in the server configuration: Passive Recorder \ Basics \ Secondary Recoriding Server Unified Call Recorder \ Secondary Recording Service |
To create a Deduplication Policy, follow the steps below:
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