Prerequisites

The following table lists all required prerequisites for the available Verba server roles:

Verba Server RolePrerequisiteMandatory / OptionalDownload / NotesIncluded in the installer package

Application Server / Media Repository
and Recording Server

Java SE 11 Runtime Environment (Windows x64)Mandatory

Both Oracle and OpenJDK Java 11 runtimes are supported.

OpenJDK JRE 11 download: https://adoptopenjdk.net/releases.html?variant=openjdk11&jvmVariant=hotspot#x64_win

Yes (OpenJDK)
Visual Studio C++ Runtime 2015 and 2017 (x64)Mandatory

https://aka.ms/vs/16/release/VC_redist.x64.exe

If the installer fails you need to download and install the following Windows Update packages:

Yes
Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes
Media FoundationOptional

Required for screen capture multiplexing and media transcoding for the following services:

  • Verba Storage Management Service
  • Verba Screen Capture Multiplexer Service
  • Verba Import Service
  • Verba Speech Analytics Service
  • Verba Media Streamer and Content Server Service
  • Verba Media Utility Service
No
WinPcap ServiceOptional

Required for Skype for Business / Lync recording and network port mirroring based recording

http://www.winpcap.org/install/bin/WinPcap_4_1_3.exe

Yes
Microsoft ODBC Driver 17 (x64)Optional

Required for advanced SQL Server features: always-on, failover partner

https://www.microsoft.com/en-us/download/details.aspx?id=56567

Yes
Skype for Business/Lync Management ShellOptional

Required for Skype for Business / Lync Archive import

https://technet.microsoft.com/en-us/library/dn933921.aspx

No
Application Server / Media RepositoryJava SE 11 Runtime Environment (Windows x64)Mandatory

Both Oracle and OpenJDK Java 11 runtimes are supported.

OpenJDK JRE 11 download: https://adoptopenjdk.net/releases.html?variant=openjdk11&jvmVariant=hotspot#x64_wi

Yes (OpenJDK)
Visual Studio C++ Runtime 2015 and 2017 (x64)Mandatory

https://aka.ms/vs/16/release/VC_redist.x64.exe

If the installer fails you need to download and install the following Windows Update packages:

Yes
Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes
Media FoundationOptional

Required for screen capture multiplexing and media transcoding for the following services:

  • Verba Storage Management Service
  • Verba Screen Capture Multiplexer Service
  • Verba Import Service
  • Verba Speech Analytics Service
  • Verba Media Streamer and Content Server Service
  • Verba Media Utility Service
No
Microsoft ODBC Driver 17 (x64)Optional

Required for advanced SQL Server features: always-on, failover partner

https://www.microsoft.com/en-us/download/details.aspx?id=56567

Yes 
Skype for Business/Lync Management ShellOptional

Required for Skype for Business / Lync Archive import

https://technet.microsoft.com/en-us/library/dn933921.aspx

No
Recording ServerJava SE 11 Runtime Environment (Windows x64)Mandatory

Both Oracle and OpenJDK Java 11 runtimes are supported.

OpenJDK JRE 11 download: https://adoptopenjdk.net/releases.html?variant=openjdk11&jvmVariant=hotspot#x64_wi

Yes (OpenJDK)
Visual Studio C++ Runtime 2015 and 2017 (x64)Mandatory

https://aka.ms/vs/16/release/VC_redist.x64.exe

If the installer fails you need to download and install the following Windows Update packages:

Yes
Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes
WinPcap ServiceOptional

Required for Skype for Business / Lync recording and network port mirroring based recording

http://www.winpcap.org/install/bin/WinPcap_4_1_3.exe

Yes
Microsoft ODBC Driver 17 (x64)Optional

Required for advanced SQL Server features: always-on, failover partner

https://www.microsoft.com/en-us/download/details.aspx?id=56567

Yes
Media FoundationOptional

Required for screen capture multiplexing and media transcoding for the following services:

  • Verba Import Service
No
Lync FilterMicrosoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes (in the main package) 

Verba Media Collector and Lync Filter

Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes (in the main package) 
WinPcap ServiceMandatory

Required for Lync recording and network port mirroring based recording

http://www.winpcap.org/install/bin/WinPcap_4_1_3.exe

Yes (in the main package)

Verba Media Collector and Proxy Server

Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes (in the main package) 
WinPcap ServiceMandatory

Required for Skype for Business / Lync recording and network port mirroring based recording

http://www.winpcap.org/install/bin/WinPcap_4_1_3.exe

Yes (in the main package)

Verba Announcement Server



Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes (in the main package)  
Unified Communications Managed API 4.0 RuntimeMandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=34992No 

Verba Speech Analytics Server

   
Microsoft .Net Framework 4.6.2Mandatoryhttps://www.microsoft.com/en-us/download/details.aspx?id=53344&desc=dotnet462Yes (in the main package)  
Microsoft ODBC Driver 17 (x64)Optional

Required for advanced SQL Server features: always-on, failover partner

https://www.microsoft.com/en-us/download/details.aspx?id=56567

No
Media FoundationOptional

Required for media transcoding for the following services:

  • Verba Speech Analytics Service

No

Visual Studio C++ Runtime 2015 and 2017 (x64)Mandatory

https://aka.ms/vs/16/release/VC_redist.x64.exe

If the installer fails you need to download and install the following Windows Update packages:

Yes (in the main package)
Verba Desktop RecorderVisual Studio C++ Runtime 2015 and 2017 (x64)Mandatory

https://aka.ms/vs/16/release/VC_redist.x64.exe

If the installer fails you need to download and install the following Windows Update packages:

Yes (in the main package)
Microsoft ODBC Driver 17 (x64)Optional

Required for advanced SQL Server features: always-on, failover partner

https://www.microsoft.com/en-us/download/details.aspx?id=56567

Yes (in the main package)