Search Phrases

The foundation of the Verba Speech Analytics solution is a highly efficient speech search platform.

If you have the Speech Administrator right, you can manage phrases to enhance the user experience by configuring Auto Search and Phrase Suggestions.

There are a couple of guidelines to consider when managing phrases:

Numeric characters are not allowed in search phrases (type numbers as words instead).
Using longer search phrases will improve the accuracy of searches, reducing the amount of false hits.

Users with Speech Search right can search and find any phrase they type into search in an ad-hoc manner.
No phrase preconfiguration is required.

Managing Search Phrases

The following articles will help you work with the above contacts in the web interface: