The system creates a metadata XML files for each recording. The XML file is stored on the disk next to the media or IM transcript file. The metadata XML file is always processed together with the corresponding media/transcript file. If the a data retention policy is applied for the call, the system moves, copies or deletes the metadata XML together with the media/transcript file.

The XML files are UTF-8 encoded.

The following table provides a description for the available fields. Not all fields are presented in all cases, only fields marked as mandatory. Some XML file contains additional

Field	Sample value	Description	Mandatory
id	4a9d5ec0-7a40-11e4-8271-001cc092f276	Unique conversation identifier in the Verba system	Yes
native_id	d53f17c6a3b86ba0b7c134b1c32c42c8\|1\|-1	Platform specific conversation identifier which can identify a unique Verba record. It usually incorporates the native_call_id field and other parameters.	Yes
native_call_id	d53f17c6a3b86ba0b7c134b1c32c42c8	Platform specific conversation identifier	Yes
owner_eid	12	Environment identifier of the recorded user in a multi-tenant systems
location_eid	12	Environment identifier of the recording server in a multi-tenant systems
cisco_guid		Cisco specific conversation identifier
ms_conversation_id	Ac+ACpsIcet73h+iEU6e5k2aNCIriA==	Microsoft Lync specific conversation ID
location	NY-RECORDER	Host name of the Verba Recording Server recorded the call	Yes
source_device	CPE/4.0.7577.4420 OCPhone/4.0.7577.4420 (Microsoft Lync Phone Edition)	Device identifier of the calling party
source_eth		Ethernet address of the calling party
source_ip	192.168.1.151	IP address of the calling party
source_caller_id	norbi@verbalabs.com	Number/address of the calling party	Yes
source_name	Norber Kakas	Name of the calling party. This field can also contain information about conversation transfer and forwarding.
destination_device	RTCC/5.0.0.0 Response_Group_Service	Device identifier of the called party
destination_eth		Ethernet address of the called party
destination_ip	192.168.1.151	IP address of the called party
destination_caller_id	jsikorsky@verbalabs.com	Number/address of the called party	Yes
destination_name	John Sikorsky	Name of the called party. This field can also contain information about conversation transfer and forwarding.
referred_by		If the conversation was transferred or forwarded, this field indicates the original calling party.
refer_to		If the conversation was transferred or forwarded, this field indicates the final called party.
recorded_cid		Number/address of the recording party
recorded_uid		Internal identifier of the recorded user configured in Verba
start_time	2014.06.04 15:33:38.371	Start date and time of the call in UTC timezone in the following format: YYYY.MM.DD HH:mm:ss.SSS	Yes
end_time	2014.06.04 15:34:49.487	End date and time of the call in UTC timezone in the following format: YYYY.MM.DD HH:mm:ss.SSS	Yes
audio_codec_id	95	Internal identifier of the audio codec uses in the recorded streams.
video_codec_id	299	Internal identifier of the video codec uses in the recorded streams. For codec reference see the list below.
direction_id	0	Internal identifier of the direction of the conversation. For directions reference see the list below.
cause_id	4	Internal identifier of the conversation ending reason. For cause reference see the list below.
signaling_id	2	Internal identifier of the signaling protocol used in the conversation. For signaling protocol reference see the list below.
recorder_service_id	1	Internal identifier of the recorder service recorded the conversation. For recorder service reference see the list below.
recorded_party	0	Identifies the recorded party in the conversation. The following valid values apply: 0 - calling party 1 - called party
ondemand	false	Indicates if the conversation is an on-demand conversation (recorded using an extension configured for on-demand recording). The following valid values apply: true - the conversation is an on-demand conversation false - the conversation is not an on-demand conversation
conference	false	Indicates if the conversation is a conference conversation. The following valid values apply: true - the conversation is a conference conversation false - the conversation is not a conference conversation
keep	false	Indicates if the call is an on-demand conversation and hes been already kept or not. The following valid values apply: true - the conversation is an on-demand conversation and has been kept false - the conversation is an on-demand conversation, but it has not yet been kept
controlled	false	Indicates if the conversation is a controlled conversation (recorded using an extension configured for controlled recording). The following valid values apply: true - the conversation is a controlled conversation false - the conversation is not a controlled conversation
voice_mail	false	Indicates if the conversation is a voice mail conversation (Verba is able to recognize certain voice mail calls). The following valid values apply: true - the conversation is a voice mail conversation false - the conversation is not a voice mail conversation
platform_call_id	Ac+ACpsIcet73h+iEU6e5k2aNCIriA==	Platform specific conversation identifier used to relate corresponding recordings
meeting_id		Microsoft Lync specific field indicating the meeting identifier
meeting_uri		Microsoft Lync specific field indicating the meeting URI
source_user_id	124	Internal identifier of the user configured in Verba associated with the calling party number/address
destination_user_id	3456	Internal identifier of the user configured in Verba associated with the called party number/address
agent_id	jsikorsky	Platform specific identifier of the recorded agent
encryption_id		Internal identifier of the encryption key used to encrypt the media file
signature_id		Internal identifier of the signature used to sign the media file
enterprise_id		SIPREC specific multi-tenant identifier
cisco_id_nearend		Cisco network based recording specific attribute, indicating the recorded party
cisco_id_farend		Cisco network based recording specific attribute, indicating the other party
silence_percent	5	Percent ratio indicating silence in the conversation
crosstalk_percent	2	Percent ratio indicating cross talk in the conversation
longest_silence_length	11	Longest, continuous silence period in the conversation [sec]

Codecs

codec_id	Name
1	Non standard
2	G.711 A-law 64k
3	G.711 A-law 56k
4	G.711 u-law 64k
5	G.711 u-law 56k
6	G.722 64k
7	G.722 56k
8	G.722 48k
9	G.723.1
10	G.728
11	G.729
12	G.729A
13	IS11172AudioCap
14	IS13818AudioCap
15	G.729B
16	G.729AwB
18	GSM FR
19	GSM HR
20	GSM EFR
25	Wideband 256k
32	Data 64k
33	Data 56k
80	GSM
81	ActiveVoice
82	G.726 32k
83	G.726 24k
84	G.726 16k
90	iLBC 20ms
91	iLBC 30ms
92	iSAC
93	G.722.1(c)
94	AAC - Low Complexity
95	Microsoft RTAudio
96	MPEG4-Generic
97	MP4A-LATM
98	Siren
99	Speex
100	L8
101	G.726 40k
102	Silk
103	Celt
104	DVI4
105	VOX
106	OPUS
200	H.261
201	H.263
202	H.263+
203	H.263++
204	H.264 AVC
205	H.264 RCDO
206	H.264 SVC
207	Microsoft RT Video
208	Microsoft RDP
299	No Video
300	TechSmith
301	Windows Media 8 768 Kbps
302	Windows Media 8 1024 Kbps
303	Windows Media 8 1512 Kbps
304	Windows Media 8 2048 Kbps
305	Windows Media 9 768 Kbps
306	Windows Media 9 1024 Kbps
307	Windows Media 9 1512 Kbps
308	Windows Media 9 2048 Kbps
309	Windows Media Screen 768 Kbps
310	Windows Media Screen 1024 Kbps
311	Windows Media Screen 1512 Kbps
312	Windows Media Screen 2048 Kb
313	Verba Screen Codec Lossless
314	Verba Screen Codec HQ
315	Verba Screen Codec LQ
316	Verba Screen Codec LQ - Monochrome
400	No Screen
500	Undefined

Directions

direction_id	Value
0	Internal
1	Incoming
2	Outgoing
3	Inter-Tenant
4	Undefined
5	Dictation
6	External
10	Federated In
11	Federated Out
12	Contact Center In
13	Contact Center Out
14	Conference

Cause Identifiers

Cause_ID	Name
0	Normal
1	From Terminated
2	To Terminated
3	Hold
4	Transfer
5	Caller gave up
6	Busy
7	Unobtainable
8	Error
13	Conference
14	Call park
15	Join
28	Direct Transfer
60	Line change
80	Timeout
81	Forced termination
82	Manual termination
83	Program termination
84	Video escalation
500	Unknown

Signaling protocols

signaling_id	Name
1	Cisco Skinny
2	SIP
3	H.323
4	JTAPI
5	Centile
6	Not applicable
7	XMPP

Recorder services

recorder_service_id	Name
1	VerbaPassiveRec
2	VerbaCiscoNativeRec
3	VerbaIVRRec
4	VerbaIPTradeRec
5	VerbaActiveRec
6	VerbaAvayaActiveRec
8	VerbaCiscoCentralSM
9	VerbaCentileConnector
10	VerbaCiscoNativeRecDBService
11	VerbaNotesAndroid
12	VerbaNotesIPhone
13	VerbaNotesWindowsPhone
14	VerbaMediaSenseConnector
15	VerbaCiscoGwRec
17	VerbaLyncIMRecorder
18	VerbaAvayaActiveRecDMCC
20	VerbaCiscoIMRecorder
21	VerbaRecorderProxy
22	VerbaWebApp

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