Speech Analytics Service: Communications Analytics API connection is up alert

Speech Analytics Service: Communications Analytics API connection is up alert

Content

Alert: Communications Analytics API connection is up
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: .125.0.2
Time: <TIME> (UTC)
Severity: Error

Description:
Communications Analytics API connection restored.

Alert attributes:
Communications Analytics API URL: #API_URL#

Cause

This alert is generated if the Speech Analytics service can successfully connect to the Communications Analytics (formerly Intelligent Voice) server after a previous failure to connect.

Resolution

No further action needed.

However, if you receive this alert with the Speech Analytics Service: Communications Analytics API connection is down alert regularly, please contact Verint support.