Speech Analytics Service: Communications Analytics API connection is up alert
Content
Alert: Communications Analytics API connection is up Description: Alert attributes: |
Cause
This alert is generated if the Speech Analytics service can successfully connect to the Communications Analytics (formerly Intelligent Voice) server after a previous failure to connect.
Resolution
No further action needed.
However, if you receive this alert with the Speech Analytics Service: Communications Analytics API connection is down alert regularly, please contact Verint support.