Creating a recording profile in Cisco UCM

Create a new recording profile

To provision line appearances of users for call recording, one or more call recording profiles should be created. A recording profile can then be selected for a line appearance. To create a recording profile, a Unified CM administrator has to open Device Setting page and select Recording Profile.

Step 1 - Select Device / Device Settings / Recording Profile, and click on the Add New button.

Step 2 - Set a Name for the profile.

Step 3 - Set Recording Destination Address to the directory number previously set at the Route Pattern.

Step 4 - Click on the Save button.