SfB-Lync Call Filter Service: LyncInActive Alert

Sfb/Lync Inactive Alert

Content

Alert: <ALERT_ERROR>
Service: <SERVICE_NAME>
Computer name: <COMPUTER_NAME>
Alert id: <ID>
Time: <TIME> (UTC)
Severity: <SEVERITY>

Description:
#DESCRIPTION#
Alert attributes:
#CUSTOM_ATTRIBUTES#

Cause

This alert is sent if the filter service does not get SIP message from the Lync Server for a certain time.

Resolution

If you receive such an alert, please contact the support service and send the log files of the related service(s).

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.