Unified Call Recorder Service: Recording Director Up

Recording Director Up Alert

Content

Alert: Recording director up
Service: Unified Recorder
Computer name: <COMPUTER_NAME>
Alert id: .115.0.15
Time: <TIME> (UTC)
Severity: WARNING

Description:
Recording director (RD) connected

Alert attributes:
Hostname (OID: .200.3):

Cause

This alert is sent if a Recording Director component is reachable again for the Media Recorder component.

Resolution

No further action required.

However, if you receive this pair of alert on a regular basis, contact the support service and send the log files of the related services: unified.log.

Log files are available under "APPLICATION_FOLDER\log" (by default C:\Program Files\Verba\log) folder on each server.